FAQs
Frequently Asked Questions
What Shipping Methods Are Available?
At 2020Shoppers, we offer reliable and convenient shipping options to ensure your orders reach you safely and on time.
- Standard Shipping:
Delivery within 3–7 business days across India. - Express Shipping (if available):
Faster delivery within 1–3 business days for select locations. - Cash on Delivery (COD):
Available for selected pin codes with standard shipping.
We partner with trusted courier services to provide secure packaging and real-time tracking for all orders.
Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery status.
What if my order is delayed?
Delays may occur due to logistics or weather conditions. You can contact our support team for updates.
How can I track my shipment?
Once your order is shipped, you will receive a tracking link via SMS/email.
What payment methods are available?
We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD) in selected locations.
Why did my payment fail?
Payment failures can happen due to:
- Network issues
- Insufficient balance
- Bank server errors
If the amount is deducted, it will be automatically refunded within 5–7 business days.
Do you offer Cash on Delivery (COD)?
Yes, COD is available for selected pin codes with possible additional charges.
How do I place an Order?
Simply select your product, choose size/variant, add to cart, and proceed to checkout.
How Can I Cancel Or Change My Order?
To Cancel or Change Your Order:
- Contact Us Quickly:
Reach out to our support team as soon as possible after placing your order. - Share Order Details:
Provide your Order ID and the requested changes (cancel, size change, address update, etc.). - Confirmation:
Our team will check the order status and confirm if the cancellation or modification is possible.
How do I place an order?
Simply select your product, choose size/variant, add to cart, and proceed to checkout.
How Can I Return a Product?
Returning a product with 2020Shoppers is simple and hassle-free. Just follow these steps:
- Raise a Request:
Contact our support team within 7 days of delivery via email or phone with your order details. - Provide Details:
Share the reason for return along with photos (if the item is damaged, defective, or incorrect). - Return Approval:
Once your request is reviewed and approved, we will guide you through the return process. - Pickup / Self-Ship:
- We may arrange a pickup (based on availability)
OR - You may be asked to ship the product to our return address
- We may arrange a pickup (based on availability)
- Quality Check:
After receiving the item, it will go through a quality inspection. - Refund Processed:
Once approved, your refund will be initiated within 5–7 business days.